To contact our Customer Support team, follow these steps:
1️⃣ From Radarbot, open the side menu by sliding or tapping the icon (≡).
2️⃣ If you are not registered, tap "Log in" or "Register" to access your account and receive more personalized attention.
3️⃣ Next, open the side menu of the application and select “Customer Support”. Once inside, go to the “Messages” section and tap the pencil icon to create a new conversation in our messaging service. Our support team will review your request and reply within approximately up to 24 hours, during our office hours.
💡 Having trouble contacting us through the app? You can also write to us at: 📧 [email protected]
In your email, include all relevant information so we can assist you in the best way possible. To expedite the resolution, we recommend:
🔹 Describe your issue, question, or inquiry with as much detail as possible.
🔹 Indicate what happened and the steps you took prior to the issue.
🔹 Mention any error messages that appeared.
🔹 Specify the version of the app you are using.
The more information you provide, the quicker we can help you. Thank you! 😊