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Managing Maps Errors

How to solve maps download errors

Written by Support
Updated yesterday

If you receive an error downloading your maps please follow this walkthrough.

Error 25 - UPDATE_BLOCKED_AS_ANOTHER_PENDING

Map downloads are blocked. If the connection was interrupted during the download or is unstable, the download may have been paused.

Try deleting any downloads in progress.

Close Radarbot and make a new request.

Confirm that your internet connection is stable.

If you are still unable to download, delete the Radarbot data and log in again.

Error 27 - PARALLEL_REQUEST

There is an ongoing map request that conflicts with a new one.

Try deleting the downloads in progress. Close Radarbot and make a new request.

Confirm that your internet connection is stable.

If you still can't download, delete the Radarbot data and log in again.

Recover Radarbot Subscription

How to delete pending or ongoing downloads?

If you're having trouble downloading maps, follow these steps to check them:

Check pending downloads:

  • Open the side menu (≡).

  • Go to Settings.

  • Tap Navigation and offline maps.

  • Select Download maps and radars.

  • Go to the My downloads folder. If there are any pending downloads, delete them before trying again.

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