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Why have I received multiple charges?

Updated this week

If you have received a duplicate charge, please check that:

It is not a temporary hold.

Some financial institutions place a temporary hold before processing the final payment, but this charge usually disappears automatically after a few days.


You have not subscribed to multiple Radarbot plans.

Go to [My subscriptions] and review the status of your subscription.

If you have two active plans, cancel the one you do not want.

If the issue continues or you believe the charge applied is incorrect, please contact our team and provide the details of the case.


You do not have multiple user accounts.

If you have created several accounts, you may have multiple plans active. Check that you are using only one account.


Contact us via chat to resolve other issues.

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